Returns & Exchanges
At Car101, we want you to love your wardrobe; if you are not completely satisfied, we offer a 30-day window for easy returns and size exchanges on all unworn items. Our commitment to fashion excellence ensures a seamless process to help you find your perfect fit.
Return Process
- 1.Initiate Your Request
Log into your Car101 account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are in unworn and unwashed condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized courier location and keep your tracking number to monitor your return's progress to our warehouse.